We provide a 30-day return period from the date of purchase. If you’re not in love with the Y4 after 30 days you can return it for a full refund.

Return shipping costs will be at the expense of the purchaser.

Please e-mail Y4Australasia@gmail.com for more information.

For returns within the 30-day return period and products under warranty, let our customer service team know via Y4Australasia@gmail.com and provide:

• Your full name
• Order number
• Product

We try to respond on the same business day as your enquiry.

Your refund will be processed once your return has arrived at our warehouse. Please allow from 3-5 business days for this process to be completed.